Privacy Policy

Protecting your privacy is a priority for us at our online platform. This Privacy Policy explains how we collect, use, and safeguard your information in connection with the travel and visitor guidance services we provide for Expo 2025 in Japan.

Information We Collect

We collect personal information that you voluntarily provide when you interact with our service, as well as technical data collected automatically to improve your experience.

• Contact details such as your name and email address when you sign up for newsletters or support.
• Usage data including pages visited and time spent on our site, collected via cookies and similar technologies.

How We Use Your Information

Your information is used solely to enhance your experience with our platform and to provide clear, timely, and relevant guidance regarding Expo 2025.

• To respond to inquiries and provide customer support.
• To send updates related to Expo 2025, including tips, news, and event highlights.
• To analyze site usage and improve functionality.

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information with trusted service providers that assist us in operating our platform and enhancing the visitor experience, all under strict confidentiality and compliance obligations.

• Third-party service providers engaged to support site functionality and analytics.
• Legal authorities when required by law or to protect rights and safety.

Cookies and Tracking Technologies

Our online platform uses cookies and similar tools to collect information about how visitors use the site. This helps us personalize content and improve functionality.

Your Rights Under GDPR

If you are a resident of the European Economic Area, you have certain rights regarding your personal data:

• Access your data and request copies.
• Request correction or deletion of inaccurate or incomplete information.
• Object to or restrict processing of your data under certain conditions.
• Withdraw consent where processing is based on consent.
• Data portability to receive your data in a structured, commonly used format.

To exercise these rights, please contact us at the physical address below.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Retention of Information

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Contact Information

For questions or to exercise your data protection rights, please write to:

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly.